Appointment policy and protocols
Therefore, keep in mind that if you cancel or modify with less than 3 hours in advance (or don’t come and don’t let us know) we will charge you for the booked service in full.If you have booked online, the service will be charged and there will be no refund. If you have not paid, you will be charged on your next visit.Válido para citas de hasta 90 minutos de duración. Para citas de duración superior, las cancelaciones tendrán que ser con 24 horas de antelación.Aplicable también a modificaciones de citas, según el cambio y el criterio del centro.Cuando reservamos una cita para ti, dejamos de atender a otros clientes y no podemos recuperar ese tiempo. La trabajadora que te estaba esperando, tiene que dejar de trabajar el tiempo que había reservado para ti, siendo un perjuicio económico irrecuperable para ella y para la empresa.We thank you for your cooperation.
VER NUESTRA TIENDAAppointment policy and protocols
Thank you for booking an appointment at our centres. Our staff will be booking not only the normal treatment time for you, but additional preparation and cleaning time, in order to give you the most pleasant and hygienic experience possible.
So if you cancel at short notice or don’t show up for your appointment, the professional who was going to see you will be at least one hour without being able to work or see anyone else.
Therefore, keep in mind that if you cancel or modify with less than 3 hours in advance (or don’t come and don’t let us know), we will charge you for the booked service in fullIf you made an online booking, the service will be charged and there will be no refund. If you have not paid, you will be charged on your next visit.
This is valid for appointments up to 90 minutes in duration. For appointments of longer duration, cancellations must be made 24 hours in advance. Cancellations for appointments up to 13:00 the next day must be made before 22:00 the previous day.
If you are late, the time of your service will be reduced or the part that allows time will be carried out, but you will be charged for all the services booked.
Thank you for your understanding
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